5 Essentials to Check Before Sending Your Clothes to a Dry Cleaning Delivery Provider
Choosing a good laundry is vital to make sure that your clothes and garments live a long, happy life. Blindly picking a service can do more harm to your clothes and wallet in the long run. Other than the cost of cleaning and delivery, there are other factors to consider when selecting an excellent dry cleaning delivery service. Here, they are:
Support Local Businesses
This may seem obvious, but choosing a local dry cleaner will cut down your delivery costs a lot.
Also, most chain dry cleaners might not have consistent quality service, unlike the local business owners who make it their goal to provide superior services and customer relations.
Flexible Delivery
It’s also important to check whether the provider has flexible delivery time frames. If you’re working and won’t be home all day, it’s not helpful if the dry cleaner you choose only delivers during the day. Select a launder that has night-time delivery as well or express (1-hour) delivery options.
Be wary that some cleaners only provide delivery in a certain radius from their office and can charge extra if you live outside the given radius.
Good Damage/Loss Policies
Mistakes can happen everywhere, but you don’t want them to happen when handling your expensive garments. That’s why you must choose a laundry service that offers a good damaged or lost item policy.
If there are any damages to your clothes or the cleaners lose them, they must be transparent about the situation, notify you immediately, and then educate you on their various compensation policies. Customer service can go a long way to help you have a good experience every single time.
Understand Your Laundry Needs
Good launderers will understand the importance of meeting the needs and expectations of customers. When you give your laundry for service, the team should review your garments and tell you if they can remove the stains.
With their expert knowledge, the service you use should be able to fix most of your garment issues so that you don’t have to go elsewhere for complicated laundry fixes.
Additional Services
While a good washing and folding service are standard for launderers, it’s more beneficial if the cleaner offers additional services such as stitching up clothes, patching up small holes, fixing zippers, etc.
Stellar Reviews and Ratings
It’s easy to search online and find cleaners nearby, and read about their services. The only way to know how good they are, other than trying it out, is by reading reviews and ratings of the cleaners.
First off, dry cleaning delivery services that don’t have reviews on their website or Google may not be too trustable. When these providers are open about how customers feel about them, you know that they have honest services. Platforms like google reviews, yelp, or even social media will give you a clearer picture of what others think of them.
Word of mouth is always better than doing primary research. Call up your friends and co-workers to find out where they get their laundry done and the cleaner they trust the most with their precious garments.